I expected better housekeeping during my stay. The bathroom floor was dirty and the toilet had urine stains, which was quite unacceptable. I felt the staff should have been more attentive to cleanliness, especially considering the room rates.

The truth, what’s good and what’s not

The staff were incredibly friendly and went out of their way to assist during our stay. The amenities were solid, and we enjoyed the spacious room we had for our family.

Our experience took a hit due to poor housekeeping, as some common areas seemed neglected. Also, a guest reported concerning complaints that diminished our confidence in cleanliness.

I was horrified to hear a customer complain about bedbugs in the lobby and was treated dismissively by the staff when I requested a refund after not staying at all.

The Hilton Garden Inn Ardmore was beautifully decorated, with welcoming common areas that felt safe and accessible for seniors. The staff was exceptionally kind and attentive, making my stay even more enjoyable and stress-free.

Housekeeping could be more consistent with cleaning.

I had a lovely two-night stay where I really enjoyed the comfy beds and the cool outdoor pool to relax by. The hotel also offers a nice jacuzzi, which was perfect after a long day of exploring. The only small hiccup was some noise from the hallway, but it didn't really bother me much.

Couldn't recommend more for a budget stay

Clean room, friendly staff, with helpful amenities like free parking and a cozy area for breakfast, making it a great base for exploring the local attractions.

Everything was up to par.

Had a great time at the pool area, even enjoyed the tasty fries from the bar! Each room smelled awesome too!

I had a great time with my friends! We explored Gold Mountain Casino and had fun at Lake Murray State Park. The hotel was clean and convenient. The breakfast was delicious and made fresh every morning. The staff was super friendly and accommodating, which enhanced our experience.

The only downside was housekeeping.

The staff was super friendly and accommodating during my one-night stay. The room was clean and comfortable, featuring a cozy setup with a large flat-screen TV and a coffee machine, perfect for unwinding after a long day.

The staff was friendly and accommodating at every interaction.

Housekeeping missed our room twice during our stay, which was disappointing.

I enjoyed my stay at the Hilton Garden in Ardmore. The friendly staff and clean rooms. Although the breakfast could use improvement, the overall atmosphere was cute.

I had a wonderful two-night stay with my husband and kids. The staff were super friendly. The pool was a hit with the kids, and we all enjoyed visiting Gold Mountain Casino, which was just a short drive away.

In my wife’s opinion, the breakfast options need improvement for families. It would be great if they offered more choices that would appeal to kids.

My recent stay at the Hilton Garden was excellent. The staff was friendly and accommodating, which made my check-in process seamless. The King Suite I upgraded to was spacious, featuring a comfortable bed and a range of quality amenities. Additionally, I appreciated the peaceful location, far enough from the Interstate to ensure a good night’s sleep. I'm looking forward to my next visit.

While the room was clean and spacious with a lovely ambiance, the service at the front desk left much to be desired, lacking warmth and friendliness. Additionally, a lack of breakfast options was disappointing, especially coming from a place like Hilton. That said, my stay was quite comfortable overall.

I recently stayed at this hotel and found the breakfast options impressive, especially the fresh omelets! The room was tidy, but check-in took longer than expected due to a missing front desk attendant. I'd definitely stay again.